I’m old school, Eric (the master of the company) is old school when it comes to repairs old classics. When I was waiting my turn, he was dealing with another customer. After the customer asked an obvious question, Eric was quick to rate the question, but in a respectful and witty way.
When I attempted to describe my request; ‘Say no more”, he was quick to assure me that he knew exactly what I needed and informed me he’d take care of it. He disappeared behind the curtain and within a minute he returned with exactly what I DID need.
I’m an amateur “messing” with clocks. But I know he is a real expert when I meet him. If I needed a fix; if he said he could do it – I wouldn’t doubt it for a moment.
Lived in L.A. for 40 years. I cannot imagine central casting could come up with a better character for a “little, old clockmaker”. No disrespect, I’m 75 myself.
Thanks,
Mantle Clock
fixed my mantle clock
Eric came to my house and made my clock happy again. It had not been working for several years and within minutes it was chiming. He checked on it the next day and we did a little adjustment and I’m thrilled to have my clock working again. It has been in my family for at least 100 years and my deceased mother would be pleased to know how much I care for it.