I’m old school, Eric (the master of the company) is old school when it comes to repairs old classics. When I was waiting my turn, he was dealing with another customer. After the customer asked an obvious question, Eric was quick to rate the question, but in a respectful and witty way.
When I attempted to describe my request; ‘Say no more”, he was quick to assure me that he knew exactly what I needed and informed me he’d take care of it. He disappeared behind the curtain and within a minute he returned with exactly what I DID need.
I’m an amateur “messing” with clocks. But I know he is a real expert when I meet him. If I needed a fix; if he said he could do it – I wouldn’t doubt it for a moment.
Lived in L.A. for 40 years. I cannot imagine central casting could come up with a better character for a “little, old clockmaker”. No disrespect, I’m 75 myself.
Thanks,