We recently inherited our family’s grandfather clock that had not worked for the last 7 or 8 years. It was within minutes of greeting Eric in our home that we knew we had chosen a true professional. After briefly looking over the clock and a few basic questions, Eric went to work. In short order he removed the entire movement and after careful examination explained in detail what the problem was, and why it happened. He was able to free the frozen movement, clean and lubricate all necessary parts and even had a replacement part in his tool case that was needed. After putting everything back together and then balancing the clock, we were able to hear the familiar tic-toc and chimes again. Thank you, Eric.