I live out of state and was visiting my mother in Lake Orion and noticed her German grandfather clock (similar to a Howard Miller mechanism) wasn’t working properly. I got on the internet and noticed Perfect Time had 17 positive reviews and no negative reviews. I called on a Friday and Eric came out the next day so he could meet me before I left for Boston. He was a perfect gentlemen and had the clock running within two hours. Eric is very patient and explains the inner workings of a clock in layman’s terms. I recommend Eric for any clock repairs you may encounter.